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Showing posts from November, 2022

Future of WhatsApp ChatBots In Banking & FinTech and their Applications

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  Getting started with ChatBot This pandemic has brought a lot of changes in businesses, especially in the way of communication with their customers. The invasion of more technologies in the area of communication is one of the important changes that happened due to the outbreak of this pandemic. And ChatBots are the way leading among all of them, specifically WhatsApp ChatBot. WhatsApp has become one of the major chat apps for conversing between people to people whether it is within the family or with friends or colleagues. With the introduction of WhatsApp Business API, businesses can now communicate with their customers through their most used communication platform. WhatsApp ChatBots made it easy for businesses to be in touch with all of their audiences 24/7. It is also the most cost-effective method to keep your customers close to your brand and maintain a personal relationship with them. Now banking industry is not exempt from those industries who got affected by the ChatBot i...